The cost of returning shades for repair where there is labour and parts involved would often be more expensive than ordering a new shade, which will be covered under a new warranty.

One year from the date of purchase (in-service date).

The best way to ensure you’ll be happy with your color is to request a sample before placing your order – it’s free! Once you receive your sample, keep in mind that all samples may still have minimal color variations as stated by the manufacturers. We’d also like to suggest that you order all of your blinds of a given color at one time, since there can be slight variations between dye lots.